When the county program reflections is not working properly, you can try to reset reflections back to default settings. If this does not fix the problem, you will need to contact the County helpdesk @ 909-386-9600 or 909-386-2450. Also, you can email them @ Ts_helpdesk@sbcss.k12.ca.us
You can thank Lori Mente for the instructions below. She sent these to me years ago, and they still work. Thanks Lori :)
On a Mac:
Open reflections, the County PO link (or whatever the file is called on that particular computer)
Setup – Connection
Connection Settings – Method: NS Connection
Host: finuser.sbcss.k12.ca.us
OK
Setup – Printer
Font: Roman8
Size: 9
Wide Lines: Wrap
Columns: 132
Rows: 66
Bottom Margin: 0
Left Margin: 8
OK
File – Page Setup
Orientation: Landscape (sideways man)
Scale: 80%
OK
File – Save As
Name it something like “County New” or something. Close the program, try opening the file you just created and make sure
you can log in successfully. Once you’ve checked it out, you can delete the older link to the County PO and rename the new
one to County PO or whatever the user preference is.
On a PC:
Open reflections, the County PO link (or whatever the file is called on that particular computer)
File – New Session
Reflection for HP (nothing else checked on this page)
OK
File – Page Setup
Landscape
Margins: change to .5 each
Page Options (lower left corner of window)
Font: r_ansi
Fit Font to Page should be checked
Columns per row: 132
Rows per page: 66
OK
OK
Setup – View Settings
Type: bl
Scroll to Block Mode
Connection – Connection Setup
Connect using: Best Network
Host/Service Name: finuser.sbcss.k12.ca.us
Connect
This should bring you back to the login screen with MPE/iX:
File – Save As
Name it something like “County New” or something. Close the program, try opening the file you just created and make sure
you can log in successfully. Once you’ve checked it out, you can delete the older link to the County PO and rename the new
one to County PO or whatever the user preference is.
Make sure Setting Details (lower left) is set to NO
OK
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