Questions??

Modified on Fri, 28 Apr 2017 at 11:12 AM

Questions:


Does the student receive the same CB back next year?

No.

What must be turned in?

Chromebook and Charger (power cable and charging brick)

What if the power supply is missing?

Fine!

What if the screen is broken, cracked, missing?

Fine!

What if the student does not turn in the device before the end of the year?

Fine for the entire unit amount

What type of damage is considered cosmetic and not covered by Dell?

https://hesperiausd.freshdesk.com/solution/articles/1000180959-chromebook-fines-warranty-information


What happens if the CB is stolen?

https://hesperiausd.freshdesk.com/solution/articles/1000174074-husd-staff-chromebook-faq


What happens if the CB is lost?

https://hesperiausd.freshdesk.com/solution/articles/1000174074-husd-staff-chromebook-faq


What is the cost of a lost or stolen device?

Can students use their own laptop or tablet instead of a district CB?

How is one student’s CB identified from another student?

Can students bring their own personal CB to school?

What steps has the district taken to protect students from inappropriate content?

What if a parent/guardian does not want the device coming home?

What happens if my child forget his/her CB?

What if we do not have internet access at home?

What if the CB needs servicing?

What happens if my child’s CB get damaged accidentally?

Can students personalize their CB?

What is the best way to clean the screen?

Are textbooks being replaced by online textbooks?

Will students be able to download and install software on their CB?

Can students print from their CB?


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