If your chromebook automatically boots into the "recovery mode" (or the screen with the Yellow exclamation point) hit "tab" on your keyboard. Look next to recovery_reason in the second line of text. If you see "TPM Error in read-only firmware", you will need to apply the fix below.
The TPM fix:
You may need to repeat steps (1-3) approx. 20-25 times to clear the TPM error but it usually works within 6-10 attempts.
-
Power on the Chromebook and leave it on for approx. 30 sec
-
Then turn it off by holding the "power" button down for approx. 7 seconds
-
When the Chromebook is off, wait a couple seconds and push the power button once to turn back on
Was this article helpful?
That’s Great!
Thank you for your feedback
Sorry! We couldn't be helpful
Thank you for your feedback
Feedback sent
We appreciate your effort and will try to fix the article